Frequently Asked Questions

Standard check-in is 3PM and checkout is 11AM. Early check-in or late check-out may be requested, for a fee, through Resort Services and during the online booking process.

A daily resort fee of $55, plus applicable tax will be added to your room account for each complimentary (if applicable) and purchased room night. The resort fee includes in-room Wi-Fi for up to four devices; self-parking; access for up to two persons to the Fitness Center, a dedicated concierge offering special dining access and spa reservations, unlimited local, domestic long distance (including HI and AK) and toll-free calls. Select amenities, such as the Fitness Center are subject to availability and guest demand.

The incidental authorization amount is $150 per night for standard rooms. Please note that a valid credit card must be presented upon check-in. This card will be authorized to cover room charges, resort fees, and taxes. Please be aware that we do not accept cash for incidental holds.

You must cancel your room reservation by 3PM local time at least three days (72 hours) prior to your stay to avoid a one-night room and tax cancellation fee.

Guests can reach out to the Resort Services team at 702-678-7272 to make a modification to their booking.

All rooms at Fontainebleau Las Vegas have personal cooling drawers. For guests who would like to request a personal refrigerator for medical needs, please notify the Front Desk upon arrival. 

We will gladly provide hypoallergenic bedding upon request.

Smoking any substance, including cigarettes, cigars, pipes, e-cigarettes, hookah, vapes/vaping, marijuana and any other substance, inside a guest room is strictly prohibited. Guests are permitted to smoke tobacco products on the Casino floor only.

Not at this time, but we are a part of the iconic 70-year Fontainebleau legacy, which began in 1954 with the opening of Fontainebleau Miami Beach. The Las Vegas location is managed and operated by Fontainebleau Development.

We are proud to offer accessible accommodations to ensure the comfort of all our guests.

Yes. If you’ve recently lost an item at Fontainebleau Las Vegas, please complete this online form or call 702-678-4460 ext. 84461.
 
If you have located a lost item that you would like to report, please provide it to the nearest Fontainebleau Las Vegas Security Officer.

Rollaway beds start at $50 per night and may be requested as an add-on to your reservation via website reservations or at check-in.

Fontainebleau Las Vegas offers in-room dining options. We do not accept or store deliveries from third-party food services (such as DoorDash, Uber Eats, etc.) at the front desk. Guests should meet their delivery at the elevator bank on the casino floor or in the front desk lobby.

The credit or debit card used to reserve your reservation must be presented upon arrival to register. If the credit or debit card is not presented upon arrival, the deposit will be refunded and a new method of payment must be provided.

We offer a variety of unique-to-market restaurants and bars from casual to fine dining, vibrant to intimate, edgy to refined, and more. View full restaurant list here.

Our two-story, 55,000 SF Lapis Spa & Wellness offers a number of services and wellness experiences. Book your spa reservation now.

Yes, we offer a state-of-the-art, 14,000 SF Fitness Center on Level 2, featuring the latest technologies in personalized fitness programming, designed and manufactured by some of the world’s most innovative fitness lines. Hotel guests can enjoy daily complimentary group fitness classes.

LIV Las Vegas is a 40,000 SF nightclub featuring globally acclaimed headliners, along with an exclusive residency from Calvin Harris. LIV Beach is a high-energy dayclub that transforms the traditional pool experience into an adult playground. Learn more HERE.

Our pools are exclusively for hotel guests and offer six unique pool experiences along with a collection of outdoor bars, restaurants, and gaming options. Chairs and umbrellas are available on a first-come-first-served basis with cabanas and daybeds available for rent.

_{Oasis Pool is closed for the season as we begin to transform it to Oasis Ice Rink, opening November 24. Legacy Pool remains open, weather-permitting.}

Absolutely. We offer live entertainment nightly at Nowhere Lounge and a live piano player at Collins Bar. Please be advised that entertainment is subject to availability and is subject to change.

Yes, gift cards are available at Lapis Spa and Wellness, and exclusive Fontainebleau retail locations: FB Express, Morris & Co., Lapis Spa Retail.

Fontainebleau Las Vegas Gift Cards can be used at Lapis Spa and Wellness, exclusive Fontainebleau retail locations: FB Express, Morris & Co., Lapis Spa Retail, all restaurants and lounges, floral services, concierge services and of course your resort stay.

Currently, gift cards purchased at Fontainebleau Miami Beach are not valid at Fontainebleau Las Vegas.

The resort’s name and spelling are derived from the opulent 12th-century palace of the same name. Ben Novack, the original developer of Fontainebleau Miami Beach, chose the name after visiting the palace during his travels southeast of Paris in the early 1950s.

Absolutely. You can submit a donation or sponsorship request by emailing us at [email protected].

If you’d like to be considered for future collaborations, please fill out our INFLUENCER COLLABORATION FORM

Please send all media inquiries or requests for comment to [email protected].

Our website has the latest and most comprehensive information available.

Yes, the Fontainebleau Las Vegas mobile app is available for download on iOS and Android devices. Our app features mobile check-in and check-out, access to Fontainebleau Rewards, ability to make dining and spa reservations, and more.

Pets are not permitted within the resort. Service animals are permitted.

Yes, Fontainebleau Las Vegas allows any guest dining at the resort’s world-class restaurant and bar collection, spending within retail spaces, or enjoying a treatment at Lapis Spa & Wellness to validate their valet. 

Yes, in both valet and on level P1, next to the main lobby entrance.

From now through December31, 2025, Fontainebleau Las Vegas is offering complimentary self-parking for Nevada locals*.

Nevada residents receive complimentary self-parking by scanning their valid Nevada Driver’s License after their ticket has been inserted at departure.

_{*Complimentary self-parking is subject to availability and may not be available during certain events when special event pricing will apply.}

All visitors will receive 1-hour complimentary self-parking after receiving a ticket, subject to availability. 

Nevada residents receive complimentary self-parking by scanning their valid Nevada Driver’s License after their ticket has been inserted at departure.

All Fontainebleau Rewards members receive complimentary self-parking after scanning their rewards card at either the entry or exit gates.

Hotel guests receive complimentary self-parking, during their stay, after scanning their valid hotel room key at either the entry or exit gates.

Pricing for self-parking is $20 after the above complimentary hours, up to 24 hours*.

_{*Except during special events when special event pricing will apply. Self-parking during a special event is $40.}

From now through December 31, 2025, all Fontainebleau Rewards members receive complimentary self-parking* after scanning their rewards card at either the entry or exit gates.

_{*Complimentary self-parking is subject to availability and may not be available during certain events when special event pricing will apply.}

No, currently Fontainebleau Las Vegas does not offer tier matching.

Not at this time. Learn more about our Fontainebleau Rewards Program here.

More information on Fontainebleau Rewards can be found here.

To view and fill out our Casino Credit Application, click here.
_{By proceeding to the link provided, you understand you are applying for a credit and a credit report may be pulled.}

We allow smoking of lawful substances on our casino floor.

We offer the latest in poker novelty games, but do not have a poker room.

As a resort, it is our policy to not permit filming at our slot machines for social media purposes. To submit a request for approval to film, click HERE. For all filming and media questions, please send an inquiry to [email protected].

For a full list of our Casino Host team, click here.

The physical Box Office and Will-Call is open for events only and hours will vary. For assistance, the Box Office can be reached Monday through Friday from 10:00 AM to 5:00 PM via email at [email protected] or by calling 702-678-9780. During the week, the Concierge Desk is available for in-person Box Office assistance and ticket sales.

Most events will allow re-entry for ticketholders. Entry is cutoff to all guests approximately 15 minutes prior to a show’s scheduled end time.

Backpacks, bags, or purses may not exceed 8.5 inches by 11 inches in size. All bags are subject to search by Security prior to entry.

_{For all items not allowed in the BleauLive Theater, please see full disclaimer here.}

Video camcorders, professional cameras, detachable lenses, tripods, selfie sticks, audio recording devices, and/or tablets are not permitted. Select events may prohibit all photography and require guests to lock up their devices prior to entry.

_{For all items not allowed in the BleauLive Theater, please see full disclaimer here.}

Smoking and vaping is not permitted inside the theater. Guests are permitted to smoke tobacco products on the Casino floor only.

BleauLive Theater is a cashless venue. No cash is accepted at points of purchase.

Outside food is not permitted. Beverages must be transferred to a provided plastic cup prior to entry.

Bars offering a full-bar selection of beverages and an array of concessions are available on all levels of the theater.

Accessible seating options for wheelchair and wheelchair-transfer seating are generally available for purchase via Ticketmaster.com, subject to availability. Wheelchair spaces and sight/hearing impaired accommodations can be requested by contacting the Box Office at [email protected]. Sign interpreters can requested from the Box Office with no less than four-weeks-notice to show date. Guests who require accessible entry may use the Priority Entry line or request special entry from a Theater security officer upon arrival.

Bleau Points cannot be earned or redeemed for ticket purchases at this time.